Dashboards in healthcare have multiple functions. Using them helps health care organizations to be aware of real time information about relevant, important aspects of their healthcare. One type is a clinical quality dashboard that includes quality metrics which help identify best practices and what is working or not working. Another type is a financial performance dashboard which tracks costs and revenue cycles, insurance claims, and resource utilization. The third type is a patient satisfaction dashboard which portrays information from surveys and feedback of patients on such things as waiting times, quality of patient/doctor interactions, and admittance procedures.
Some benefits of these dashboards are improved decision making, enhanced patient care, increased efficiency, reduced costs, and better compliance. Good Health care dashboards include real-time data integration, customizable KPI's, interactive visualizations, user-friendly interface, mobile accessibility, and security and compliance (Dotnet Report, 2025).
A clinical quality dashboard would include real-time data integration of clinical performance metrics which would be patient readmission rates, infection rates, treatment outcomes, patient wait times, bed occupancy rate, and staff productivity. It would be reviewing treatment successes, identifying trends and benchmark outcomes, also making sure of clinical standard compliance (Dotnet Report, 2025).
A financial performance dashboard would include revenue cycle management, cost per patient, and claim denial rates (Dotnet Report, 2025). Monitoring this information shows where the money is going and can help in finding areas in which healthcare organizations can cut costs and/or use the money more efficiently and effectively.
Patient satisfaction dashboards come from surveys and feedback from patients especially on their experiences in wait times, healthcare delivery, and administration with a focus on service quality. This data helps healthcare administrators see if and how they are meeting their consumer’s needs and desires (Schwartz, 2024).
Dashboards are a helpful tool for healthcare professionals. With the information they need to see all there at a glance helps administration and their teams to draw conclusions and see correlations as the related information shows. From drawing on their data, strategies can be made to use best practices and discontinue those practices that were sub-par.
References
Dotnet Report. (2025). 10 best embedded healthcare analytics dashboard software. https://dotnetreport.com/blogs/embedded-healthcare-analytics-dashboard/
Schwartz, L. (2024). 13 healthcare dashboards and KPI’s. Oracle NetSuite. https://www.netsuite.com/portal/resource/articles/erp/healthcare-dashboards.shtml
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